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Order & Shipping Information

Thank you for visiting the McMichael Gallery Shop. Please feel free to contact us if you have any questions.

To place an order, please register or login for a new account. Once you have placed your order you will receive an order confirmation email and once your order has been shipped you will receive a shipping confirmation with a tracking number if applicable.

If you have not received your confirmation emails from us please check your spam or junk folder.


FAQ

For larger, heavier items there may be an additional overweight handling surcharge to cover extra shipping costs. Such charges are listed on the Shipping Info tabs of our product pages and are clearly noted during checkout and prior to confirmation of your purchase(s).

What if I only get part of my order?

In order to provide you with the speediest service possible, items ordered together may not necessarily ship together. This will not affect your shipping charges and your credit card will not be charged for any product that has not yet shipped. You will be notified by email or phone if there are any delays in shipping. We do our best to ship everything together.

Product Information

What if something is out of stock? Please feel free to contact
us if you cannot find what you are looking for.

Payment Information

We accept Visa, Amex and MasterCard.

International Orders Outside of Canada

Please note that all International packages are subject to the customs fees and import duties of the country to which you have your order shipped. Customs fees and import duties are determined at customs. The recipient is responsible for payment. We have no control over these charges, and we cannot predict what the costs will be.

For International packages that are sent as a gift, it is a courtesy to let the recipient know they will be receiving a package from the McMichael Canadian Art Collection. All parcels are subject to be searched at customs. We are required by custom's authorities, to state the cost of the items on the customs forms of all packages. This includes gifts.

International shipping prices are quoted for surface mail. If you would like your parcel shipped Airmail please indicate this request in the comments section when you place your order. We will email you a shipping quote.

    Please call 1.888.213.1121 ext 2236 for more information.