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Shipping and Returns

For more information on gallery hours, please visit our website:


Please note that due to Covid-19 there may be shipping delays with Canada Post and Purolator


Orders shipped within Canada via Canada Post

Expected delivery


Number of business days from date of shipment





New Brunswick, Nova Scotia, P.E.I. 




Alberta, B.C., Saskatchewan




Yukon, Nunavut, and Northwest Territories




Expected delivery from
date of shipment

Shipped via ground

4-6 weeks

Shipped via air

1-3 weeks

International Parcels and United States Parcels

For exact shipping quotes, or any questions, please email us

International shipping prices are quoted for surface mail. If you would like your parcel shipped Airmail please indicate this request in the comments section when you place your order. We will email you a shipping quote. Projected arrival for International Surface Parcels (destinations other than the U.S.A.) can take 4-12 weeks. International Air Parcels (destinations other than the U.S.A.) can take approximately 12+ days and 6-12 days for International Air Packets.


Customs fees and import duties
Customs fees and import duties are determined at customs. The recipient is responsible for payment. We have no control over these charges, and we cannot predict what the costs will be.
For International packages that are sent as a gift, it is a courtesy to let the recipient know they will be receiving a package from the McMichael Canadian Art Collection. All parcels are subject to be searched at customs. We are required by custom's authorities, to state the cost of the items on the customs forms of all packages. This includes gifts.

Easy Returns & Exchanges:
We hope you are delighted with your purchase from the McMichael Canadian Art Collection eShop.

If for any reason you are not completely satisfied, you may return non-sale merchandise with an original receipt up to 30 days from the purchase date for a refund (less shipping costs and overweight surcharges, customs duties) in the original shape/original box. All sale and special order purchases are final; no refunds or credits are available. Any/all available store credits will be issued at the then lowest selling price and are applicable towards store merchandise only.

All items must be in new condition with all tags attached and in the packaging and accompanied with a receipt. Worn items, personalized items and special orders are not returnable. No item is returnable after 30 days from purchase. If the package is refused, sent back as “return to sender” or the address provided is incomplete or incorrect the McMichael Canadian Art Collection eShop will recover this shipping cost prior to refunding. Therefore the customer will pay an additional shipping cost.

Please send all returns to the following address:

McMichael Canadian Art Collection - Gallery Shop
Attention:eShop returns
10365 Islington Ave
Kleinburg, Ontario
L0J 1C0

Please feel free to contact us if you have any questions.
1.888.213.1121 ext 2237 or 2236
905.893.1121 ext 2237 or 2236

Please indicate shipping address, plus the items and quantities.